Consul Democracy

Complete citizen participation tool for an open, transparent and democratic government

Past and Current Partners

UNDP, GIZ, World Bank, Open Government Partnership (OGP), Ayuntamiento de Madrid, Glasgow City Council, Prefeitura de São Paulo, Intendencia de Montevideo, Landeshauptstadt München, Aarhus Kommune, Cabildo de Gran Canaria, Provincie Friesland, Mestna občina Celje, Ayuntamiento de Valencia

Active Countries
36
Thematic area(s)
Inclusive Growth, Crisis, Other
Technology
Open Source, Ruby on Rails, PostgreSQL
Organisation Name
Consul Democracy Foundation
READ MORE ON THEIR WEBSITE

The Problem

Democracy is under growing pressure around the world due to political polarization, declining trust in institutions, low voter turnout, and rising misinformation, leaving many people feeling disconnected from decision making, especially at the local level where daily life is most affected. Traditional participation processes often involve only a small and unrepresentative portion of the population, while groups like young people and migrants are largely absent, which increases political inequality and weakens both the quality of participation and its outcomes. To address this, Consul Democracy provides a scalable digital infrastructure that helps governments and citizens engage in transparent, inclusive, and effective democratic processes, focusing on local governments, citizens who are typically overlooked by traditional methods, and civil society organizations that promote dialogue and cooperation between people and institutions.

The Solution

Consul Democracy is an open source digital participation platform that allows governments and civil society to involve citizens in transparent and structured democratic processes through tools like debates, citizen proposals, participatory budgeting, collaborative legislation, and voting. It is modular, customizable, and scalable, enabling governments to tailor participation features to their needs. The platform ensures transparency by documenting every decision step, is vendor independent with no licensing costs, and is supported by an active global community that drives its continuous development. Its decentralized model includes local partners and certified companies who help implement and adapt the platform, with new features like an AI Assistant emerging directly from the needs of local authorities.

How it works?

  • Step 1: The municipality and Consul team plan goals, needs, and long-term participation strategies.
  • Step 2: A certified partner or the city itself customizes and launches the platform to fit local requirements.
  • Step 3: The first participatory process goes live with clear information, timelines, and rules - setting foundation to permanent infrastructure for citizen participation.
  • Step 4: Citizens take part online or offline by debating, proposing, commenting, and voting.
  • Step 5: Results are collected, reviewed, and shared openly using the platform’s tools.
  • Step 6: Outcomes and next steps are communicated, the process is improved, and cities join the global Consul network for continued exchange.
Digital X Solution Consul Democracy

Bridging the digital divide

To bridge the digital divide, Consul Democracy works closely with local partners and governments to ensure that all citizens can participate meaningfully, regardless of their access to technology. The solution uses hybrid participation models that blend digital tools with offline events like meetings and workshops, so that in-person and online engagement complement each other. It is designed to be mobile friendly, accessible on low-bandwidth connections, and available in multiple languages to reach diverse communities. Additionally, the solution supports public access points such as libraries and community centers, which provide spaces and equipment for citizens without their own devices, making democratic participation truly inclusive.

Impact and highlights

  • Adopted by over 200 public institutions in more than 35 countries, often enabling their first experience with digital citizen participation.
  • Popularized participatory budgeting and citizen proposals, empowering hundreds of thousands to shape public decisions directly.
  • Ranked second among the best participation platforms worldwide by People Powered in 2025.
  • Plans for expansion

    Consul Democracy is expanding with a new open-source Civic Assistant powered by large language models, developed with partners and funded by the Google Impact Fund. Running from 2025 to 2027, this project will add AI features like voice input, real-time translation, and smart proposals to make participation more inclusive, especially for youth, migrants, and low-income groups.